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Services & Resources for Distance Education Students

Distance Education

Who Qualifies For DE Services?

The Library considers students who are enrolled in UWW online degree programs that do not come to campus for those courses to be Distance Education (DE) students. These students are eligible for the same services as on-campus students, as well as others listed below.

What Library Services Are Available to DE Students?

Andersen Library strives to accommodate the information needs of students and faculty outside of the Whitewater area. The Library will send books and materials at no cost for shipping to DE students who live more than 30 miles from Whitewater, with the student covering the cost of returning items in a timely fashion. Students who live less than 30 miles are expected to come to the Library for material.

Research@UWW UW Request
Use Research@UWW to find books, videos, titles of journals or magazines and other material in Andersen Library and all of the libraries in the UW-System. From Research@UWW, you have the ability to place requests for these items and have them sent to UWW for pick-up and returned for free. A UW Request Tutorial is available which explains the process more completely. If you need to have items from Andersen Library sent to your home address, please use ILLiad, the Interlibrary Loan & Document Delivery request system.

Document Delivery & Interlibrary Loan (ILLiad)
Interlibrary Loan (ILL) is available to all UWW students, staff and faculty. This service allows users to borrow materials (books, photocopies of journal articles, etc.) from libraries outside of the UW-System. Students who live outside of the Whitewater area can request that the item(s) be sent to their home. There is no charge for shipping the item to the DE student, but the student is responsible for the cost of returning the item in a timely fashion.

In addition, our Document Delivery service is available to all graduate students, as well as DE undergraduate students who live more than 30 miles from campus. With Document Delivery, you can request scans of articles from journals and magazines owned by UW-Whitewater.

The request system, ILLiad, is the same for both Document Delivery and ILL. Be sure to indicate in the Notes field of your request that you are a DE student.

Reference Service

The reference librarians provide a variety of methods in which students can reach them for assistance with research. You can contact the Reference Desk at 262-472-1032, which is staffed most of the hours that the Library is open. Virtual reference is also available, with chat and e-mail reference available 24 hours a day, seven days a week. We generally respond to e-mail questions within a business day. If you have an in-depth research question, you may want to contact a library liaison in your subject area.

Finding Books

Use this discovery tool to find books, videos, titles of journals or magazines and other material in Andersen Library.

UW Request
UW Request allows UWW faculty, staff or students to check out material from any of the participating UW-System libraries and have that material delivered to UWW. Delivery is within three to five weekdays. A UW Request Tutorial is available which explains the process more completely.

Other Library Catalogs
Use this link to explore other libraries in the UW System, public libraries in Wisconsin, and libraries around the world.

WorldCat.org, the free version of the OCLC WorldCat, searches more than a billion items in ten thousand libraries all over the world, including UWW. Enter your zip code to find material in libraries near you.

This guide contains more information about ebooks and contains links to the Library's collections of ebooks as well as listings of free or partially free ebook collections available on the open web.

Finding Articles

Article databases available from the Library offer you the opportunity to find reliable information from respected newspapers, magazines and journals - all right from your computer, wherever you are. Many of the databases provide the full text of the articles, either in HTML or PDF format.

NOTE: When off-campus, you will be prompted to log in to the proxy server, which allows access from anywhere using your Net-ID and password, just like your e-mail. If you have issues with logging in to the proxy server, please check our Troubleshooting page for known issues. You may also want to consider using VPN (Virtual Private Network) in order to access campus and library services. Find all of the information about VPN on the iCIT website.

If you have a particular periodical in mind, the Journals tab on the Library's homepage contains holdings information for magazines and journals the Library has available, both in print and electronically.

Library User Guides
If you're having difficulty using any of our databases or you're looking for more information about the source, make sure to look at the How to Use library guides.

How to Use Find It with Google Scholar
This guide shows you how to set Google Scholar preferences to link to the Find It at UWW utility.

Getting Help

The Library is here to assist you in any way possible. Please contact us with any questions that you may have.

  • Contact the Reference Desk by phone at 262-472-1032 or via email or chat if you need help with your research or using an electronic resource.
  • Contact the Interlibrary Loan Office at 262-472-5524 or via e-mail at libill@uww.edu with inquiries regarding ILL or Document Delivery requests or questions about the service.
  • Check out the online guides for help with the library catalog and most of the databases.


Andersen Library
University of Wisconsin-Whitewater
800 West Main Street
Whitewater, WI 53190-1790

Contact the Library

Circulation Desk: 262-472-5511
Reference Desk: 262-472-1032