University Library > Library Surveys > Library Faculty/Staff Feedback

2004 UWW University Library Faculty/Staff User Feedback

Email Addresses of faculty and teaching academic staff were obtained from Human Resources: 149 out of 482 faculty/staff responded - 30.9% Return Rate.

 Return by Department:  % = percent of total returned;  (%) = percent in department responding

                                        

I teach Distance Ed:

17% Yes | 76% No | 7% N/A

  Fall 2003 Spring 2004 Total % requiring paper
Number of courses taught:
Number of courses from the previous line for which I required (will require) at least one research paper

If papers are required, are students expected to use the library & its resources for researching them?

89% Yes | 11% No

A librarian provided instruction to at least one of my classes within the most recent two semesters:

22% Yes | 65% No | 13% N/A

If you answered Yes, was the instruction helpful/useful in doing work for your students?

100% Yes | 0% No

I use the library most often at this time:

20.3% 8am - Noon | 61.5% Noon - 6pm | 10.5% 6pm - 10pm | 2.8% 10pm - Midnight | 4.9% I never use the library

Below are two tables: the first one is about coming into the library to use its services and resources, the second is about using the library's services and resources from computers that are not in the library, e.g. from your home or office computer.

INSIDE THE LIBRARY, I use the library for:
How often?
3+ times/week
1-2 times/week
2-3 times/month
1-3 times/semester
never

Space (for writing, study, etc.)

 0% 3.4% 4.0% 20.8% 60.4%
Photocopying or scanning materials
 1.3% 2.7% 8.7% 38.3% 38.9%
Research for publications/presentations
 2.0% 8.1% 21.5% 45.6% 16.8%
Research for teaching
 2.0% 4.7% 20.1% 50.3% 20.1%
Searching Andersen Library catalog
 5.4% 6.0% 17.4% 38.9% 26.2%
Books (print & electronic)
 4.7% 6.0% 30.9% 38.3% 15.4%
Videos/DVDs
 2.0% 5.4% 16.1% 35.6% 34.9%
Online Databases (e.g. EbscoHost, WilsonWeb, ProQuest)
 4.7% 3.4% 13.4% 27.5% 44.3%
Journals (print and electronic)
 4.0% 6.0% 24.8% 33.6% 24.2%
 Course Reserves
 2.7% 2.7% 8.1% 34.9% 43.6%
Internet - for research (free sites) 
 6.0% 3.4% 7.4% 13.4% 63.1%
Pleasure reading (McNaughtons, newspapers, popular magazines, etc.)  
 0.7% 2.0% 4.7% 18.1% 65.8%
Getting materials from other libraries 
 2.7% 2.7% 11.4% 36.2% 40.3%
Getting help from library staff 
 0% 4.7% 10.7% 58.4% 20.8%

 

NOT IN THE LIBRARY, I use the following library resources:
How often?
3+ times/week
1-2 times/week
2-3 times/month
1-3 times/semester
never
Research for publications/presentations
 21.5% 12.1% 26.2% 21.5% 12.1%
Research for teaching
 18.8% 12.1% 28.9% 24.8% 10.1%
Searching Andersen Library catalog
 19.5% 16.1% 20.1% 29.5% 9.4%
Books (print & electronic)
 10.7% 6.7% 18.1% 31.5% 24.2%
Online Databases (e.g. EbscoHost, WilsonWeb, ProQuest)
 23.5% 15.4% 18.1% 19.5% 18.1%
Journals (print and electronic)
 18.8% 13.4% 21.5% 26.2% 15.4%
 Course Reserves
 3.4% 6.0% 11.4% 27.5% 43.6%
Internet - for research (free sites) 
 26.8% 13.4% 8.7% 18.8% 26.8%
Pleasure reading (Newspapers, popular magazines, etc.)  
 6.7% 5.4% 6.0% 10.75 61.7%
Getting materials from other libraries 
 4.7% 3.4% 12.8% 35.6% 36.2%
Getting help from library staff 
 0.7% 4.0% 8.7% 38.3% 40.3%

 

When I need help finding information I: (Please indicate which one you typically use first, then second etc.).

Rank Order
  
Ask at Circulation Desk
Ask at the Periodicals Help Desk (lower level/1st floor)
Ask at the Reference Desk (main level/2nd floor)
Ask a fellow faculty/staff member
Don't ask at all
Other: (write in)

Please rate your satisfaction with the library's services and resources, using this scale:

SA=Strongly Agree A=Agree Somewhat N=Never Use/Not Applicable D=Disagree Somewhat SD=Strongly Disagree

 
SA
A
N
D
SD
The library staff is readily available, courteous, professional, and inviting. 60% 35% 4% 0.7% 0%
The staff has knowledge and expertise to help me. 54% 38% 7% 0.7% 0%
The library's non-electronic resources (books, videos, print journal articles, etc.) are easily found and readily accessible. 33% 48% 13% 5% 0.7%
The library's electronic resources (databases, e-reserves, etc.) are easy to find and use. 32% 46% 12% 10% 0%
Obtaining materials from other libraries fast and easy enough to meet my needs. 28% 32% 32% 6% 1%
Equipment (photocopiers, VCRs, scanner, computers, printers, laptops, etc.) in the library is functional. 15% 36% 42% 7% 0%
Computers in the library are set up with the software I need to use. 18% 25% 55% 1% 0.7%
I can find what I need on the library's web pages easily. 28% 48% 8% 14% 0.7%
The library is clean, well-maintained, and comfortable physically. 46% 46% 5% 3% 0%
The library's collections provide adequate support for my teaching. 21% 52% 6% 19% 2%
The library's collections provide adequate support for my research. 8% 34% 21% 21% 16%
The library's collections provide adequate support for my students. 21% 57% 3% 17% 3%
The library's services provide adequate support for my teaching. 30% 53% 10% 7% 0.7%
The library's services provide adequate support for my research. 24% 41% 21% 8% 6%
The library's services provide adequate support for my students. 30% 54% 8% 8% 0%
The library does a good job informing the campus community about changes in library services and resources. 33% 51% 12% 3% 0%