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Research Help/Reference Service

Photo of Reference Desk staff 

Reference librarians provide direct, personal assistance to faculty, students, staff and community visitors. Reference service includes assistance and instruction, both formal and informal, in using basic and/or specialized research tools. Training topics may include the discovery tool Research@UWW, library catalogs, print and online indexes, full-text databases, citation managers, and Internet resources.

Reference help is available by phone, email, chat, or in person.
Call 262-472-1032, email refdesk@uww.edu, or use the online form. Reference via real-time chat is available 24 hours per day, 7 days per week. The Ask a Librarian chat sessions may be handled by staff at academic libraries other than Andersen Library, but UW-Whitewater librarians respond to all emailed inquiries.

In-person assistance is available at the Reference Desk or appointments may be made to meet with a librarian one-on-one for more in-depth assistance. Reference librarians staff the Library's Reference Desk during the following hours (except when the Library is closed):

Fall/Spring Semester | Intersession | Winterim | Summer Session

Fall and Spring Semesters
Monday-Wednesday 9 am-11 pm (-10pm while training student Desk workers)
Thursday 9 am-9 pm
Friday 9 am-5 pm
Saturday 1-5 pm
Sunday 1-5 pm, 6-11 pm (-10pm while training student Desk workers)

Intersession (i.e., in between semesters)
Monday-Friday 9 am-4:30 pm
Saturday-Sunday Closed

Monday-Thursday 9 am-6 pm
Friday 9 am-4:30 pm
Saturday Closed
Sunday Closed

Summer Session
Monday-Thursday 9 am-6 pm
Friday 9 am-4:30 pm
Saturday Closed (use Ask a Librarian chat)
Sunday Closed (use Ask a Librarian chat)


Andersen Library
University of Wisconsin-Whitewater
800 West Main Street
Whitewater, WI 53190-1790

Contact the Library

Circulation Desk: 262-472-5511
Reference Desk: 262-472-1032