Research Help/Reference Service

Reference librarians provide direct, personal assistance to faculty, students, staff and community visitors.

Reference service includes assistance and instruction, both formal and informal, in using basic and/or specialized research tools. Training topics include library catalogs, print and online indexes, full-text databases, and Internet resources.

Reference help is available by phone, email, chat, or in person.
Call 262-472-1032, email refdesk@uww.edu, or use the online form. Reference via real-time chat is available 24 hours per day, 7 days per week. The Ask a Librarian chat sessions may be handled by staff at academic libraries other than Andersen Library, but UW-Whitewater librarians respond to all emailed inquiries.

In-person assistance is available at the Reference Desk or appointments may be made to meet with a librarian one-on-one for more in-depth assistance. Reference librarians staff the Library's Reference Desk during the following hours (except when the Library is closed):

Fall/Spring Semester | Intersession | Winterim | Summer Session

Fall and Spring Semesters Monday-Thursday 9 a.m.-10 p.m. Friday 9 a.m.-5 p.m. Saturday 1 p.m.-5 p.m. Sunday 1 p.m.-5 p.m., 6 p.m.-10 p.m.

Intersession (i.e., in between semesters) Monday-Friday 9 a.m.-4:30 p.m. Saturday-Sunday Closed

Winterim Monday-Wednesday 9 a.m.-6 p.m. Thursday-Friday 9 a.m.-4:30 p.m. Saturday Closed Sunday 12 noon-8 p.m.

Summer Session Monday-Thursday 9 a.m.-9 p.m. Friday 9 a.m.-4:30 p.m. Saturday Closed Sunday 12 noon-8 p.m.