Fines & Fees
Any library material that is not returned or renewed by the specified due date will be assessed overdue fees. When the Library is closed, materials may be returned at one of two book drops located in the Andersen Library building. Materials may be renewed online through My Account in Research@UWW. PLEASE NOTE: Equipment must be returned while the library is open.
Please note that the patron whose card is used to charge library materials is held responsible for the materials checked out on the card. It is highly discouraged for patrons to loan their library materials to others.
Overdue fines will be assessed for items not returned on time (see chart below). Students, staff and faculty patrons with more than $200 in outstanding fines may not borrow library materials until the fines are paid. Fines not paid at the time the material is returned will be processed and sent to Student Billing. These fines are then only payable at the Cashier's Office in Hyer Hall.
- Using Andersen Library
- Borrowing & Returning Library Materials
- Fines & Charges for Lost Materials
- Library Computer Use Policy
- Telephone Use Policy
- Television Use Policy
- Library Instruction Lab Policy
- Public Service for Electronic Depository Publications Policy
- Library Security Policy
- User Privacy & Requests for User Information Policy
- Requests for Information from Library Staff Policy
Any item that has not been renewed or returned within a designated number of days is automatically declared “lost”. If the item is returned within two semesters of being declared lost the replacement charge will be removed from the patron’s account and the appropriate overdue fines will be assessed. If the patron chooses they can, after consultation with Head of Circulation, to purchase a replacement item for the library. The Library will not accept the return of nor will it remove replacement fees for items that have been lost more than two semesters.
Library materials that are not returned within a specified period of time will be considered "lost." Patrons will be charged replacement costs for each item according to the following list:
Overdue Fines, Lost Intervals, and Replacement Costs
|Fine Rate/ Interval||Maximum Overdue Fine||Lost Interval*||Replacement Cost**|
|Main Collection||$0.25 / day||$75||28 days||$100|
|Children's Collection||$0.25 / day||$75||28 days||$100|
|Government Documents||$0.25 / day||$75||28 days||$100|
|Browsing||$0.25 / day||$75||28 days||$100|
|Audio Books||$0.25 / day||$90||28 days||$100|
|DVD||$1.00 /day||$115||10 days||$100|
|VHS||$1.00 /day||$115||10 days||$100|
|Audio CD||$1.00 /day||$115||10 days||$100|
|Video Game||$1.00 /day||$115||10 days||$100|
|Reference Collection||$10.00 /day||$140||7 days||$100|
|Test Collection||$0.25 / day||$75||28 days||$100|
|ILL (Book)||$0.25 / day||$75||14 days||$100|
|ILL (Media)||$1.00 /day||$115||14 days||$100|
|3 Hour Reserve||$0.25 / hour||Replacement Cost||7 days||varies depending on item|
|1 Day Reserve||$1.00 /day||Replacement Cost||7 days||varies depending on item|
|3 Day Reserve||$1.00 /day||Replacement Cost||7 days||varies depending on item|
|7 Day Reserve||$1.00 /day||Replacement Cost||7 days||varies depending on item|
|Umbrella||$1.00 /day||Replacement Cost||7 days||$25|
|Laptops (Overnight)||$5.00 / hour||$2,015||7 days||$2,000|
|Flip Cameras||$5.00 / day||$315||10 days||$300|
|iPad||$5.00 / day||$1,015||7 days||$1,000|
|Calculator||$5.00 / day||$65||7 days||$50|
|Headphones||$1.00 / hour||$30||7 days||$15|
|Video Game Consoles||$5 per hr / $25 per day||Varies||7 days||varies depending on platform|
|Video Game Consoles (In-Library Use)||$5.00 / hour||Varies||7 days||varies depending on platform|
|Video Camera||$5.00 / day||$615||7 days||$600|
|Kindle||$5.00 / day||$1,115||14 days||$1,100|
|Hand-Held Scanner||$5.00 / day||Replacement Cost||7 days||$228|
|"Point & Shoot" Camera||$5.00 / day||Replacement Cost||7 days||$200|
|External DVD drive||$5.00 / day||Replacement Cost||3 days||$50|
|Web Cam||$5.00 / day||Replacement Cost||3 days||$75|
|Power cords, Mice & Misc Cables||$1.00 / hour||Replacement Cost||7 days||varies|
|Equipment Accessories||Varies depending on item||Varies depending on item||Varies depending on item||Varies depending on item|
|*many vary for Community Borrowers||** or actual cost if higher|
The overdue fines will be adjusted once the material has been returned. Patrons with Lost items may not borrow library materials until the lost materials are returned.
Unpaid fees will be sent to Student Billing. These fees must be paid at the Cashier's Office.
Any material which is lost, stolen, destroyed, or damaged should be reported immediately.
Although faculty and staff do not pay overdue fines, they will be billed replacement fees for any lost or damaged materials. It is also highly discouraged for faculty and staff to loan their library materials to others.
Appealing Fines & Fees
Patrons may appeal fines and/or fee charges by contacting the Circulation Desk at 262-472-5511 or email@example.com. All patrons should be prepared to discuss the nature of the charges and why they believe the charges should be reduced or waived.
If the matter is not resolved to the patron's satisfaction, a formal written appeal may be made to the Head of Circulation. This appeal should include the patron's name, ID number, telephone, email, and current mailing address. In addition, the patron should explain why they believe the charges should be reduced or waived as well as why the previous resolution was unsatisfactory. The Head of Circulation will make every attempt to respond to all fine appeals within two weeks; however, it is the patron's responsibility to see that the matter is ultimately resolved.
If the matter still has not been resolved to the patron's satisfaction, an additional appeal may be made to the Library Director. The Library Director will appoint an Appeal Board to hear both sides of the dispute in order to reach a decision. This second appeal must be made within 10 days of the Head of Circulation's decision, and should include a detailed explanation of why the previous attempts to resolve the issue have been unsatisfactory. The Appeals Board will render its decision within 10 days and will serve as a final decision.
Please note: All fine/fees appeals must be made within 120 days of the original due date.