Fines & Fees
Any library material that is not returned or renewed by the specified due date will be assessed overdue fees. When the Library is closed materials may be returned at one of two book drops located in the Andersen Library Building. Materials may be renewed online through My Account in Research@UWW.
Please note that the patron whose card is used to charge library materials is held responsible for the materials checked out on the card. It is highly discouraged for patrons to loan their library materials to others.
Overdue fines will be assessed for items not returned on time (see chart below). Patrons with more than $10 in outstanding fines may not borrow library materials until the fines are paid. Fines not paid at the time the material is returned will be processed and sent to Student Billing. These fines are then only payable only at the Cashier's Office in Hyer Hall.
- Using Andersen Library
- Borrowing & Returning Library Materials
- Phone Use Policy
- Computer Use Policy
- Television Use Policy
- PATRIOT Act Policy
- Library Instruction Lab Policy
- Policy Statement: Public Service for Federal Depository Electronic Publications
- Requests for Information from Library Staff
Library materials that are not returned within within a specified period of time will be considered "lost." Patrons will be charged replacement costs for each item according to the following list:
Overdue Fines, Lost Intervals and Replacement Costs
|Fine Rate/ Interval||Maximum Overdue Fine||Lost Interval*||Replacement Cost**|
|Main Collection||$0.25 / day||$75||28 days||$100|
|Children's Collection||$0.25 / day||$75||28 days||$100|
|Government Documents||$0.25 / day||$75||28 days||$100|
|3 Hour Reserve||$0.25 / hour||Replacement Cost||7 days||varies depending on item|
|DVD||$1.00 /day||$115||28 days||$100|
|Audio Books||$0.25 / day||$90||28 days||$100|
|Audio CD||$1.00 /day||$115||28 days||$100|
|VHS||$1.00 /day||$115||28 days||$100|
|Reference Collection||$10.00 /day||$140||28 days||$100|
|Browsing||$0.25 / day||$75||28 days||$100|
|1 Day Reserve||$1.00 /day||Replacement Cost||7 days||varies depending on item|
|ILL (Book)||$0.25 / day||$75||28 days||$100|
|ILL (Media)||$1.00 /day||$115||28 days||$100|
|3 Day Reserve||$1.00 /day||Replacement Cost||7 days||varies depending on item|
|7 Day Reserve||$1.00 /day||Replacement Cost||7 days||varies depending on item|
|Video Game||$1.00 /day||$115||28 days||$100|
|Laptops||$5 per hr / $25 per day||$2,015||28 days||$2,000|
|Laptops (In-Library Use)||$5.00 / hour||$2,015||28 days||$2,000|
|Flip Cameras||$5.00 / day||$315||28 days||$300|
|iPad||$5.00 / day||$1,015||28 days||$1,000|
|Calculator||$5.00 / day||$65||28 days||$50|
|Headphones||$1.00 / hour||$30||28 days||$15|
|Video Game Consoles||$5 per hr / $25 per day||Varies||28 days||varies depending on platform|
|Video Game Consoles (In-Library Use)||$5.00 / hour||Varies||28 days||varies depending on platform|
|Video Camera||$5.00 / day||$615||28 days||$600|
|Kindle||$5.00 / day||$1,115||28 days||$1,100|
|Kindle (In-Library Use)||$5.00 / hour||$1,115||28 days||$1,100|
|Hand-Held Scanner||$5.00 / day||Replacement Cost||28 days||$228|
|"Point & Shoot" Camera||$5.00 / day||Replacement Cost||28 days||$200|
|External DVD drive||$5.00 / day||Replacement Cost||28 days||$50|
|Web Cam||$5.00 / day||Replacement Cost||28 days||$75|
|Equipment Accessories||Varies depending on item||Varies depending on item||Varies depending on item||Varies depending on item|
|*many vary for Community Borrowers||** or actual cost if higher|
The overdue fines will be adjusted once the material has been returned. Patrons with Lost items may not borrow library materials until the lost materials are returned.
Unpaid fees will be sent to Student Billing. These fees must be paid at the Cashier's Office.
Any material which is lost, stolen, destroyed, or damaged should be reported immediately.
Although faculty and staff do not pay overdue fines, they will be billed (both replacement and processing fees) for any lost or damaged materials. It is also highly discouraged for faculty and staff to loan their library materials to others.
Appealing Fines & Fees
Patrons may appeal fines and/or fee charges may be by contacting the Circulation Desk at 262-472-5511 or email@example.com. All patrons should be prepared to discuss the nature of the charges and why they believe the charges should be reduced or waived.
If the matter is not resolved to the patron's satisfaction, a formal written appeal may be made to the Circulation Coordinator (firstname.lastname@example.org). This appeal should include the patron's name, ID number, telephone, email, and current mailing address. In addition, the patron should explain why they believe the charges should be reduced or waived as well as why the above mentioned informal resolution was unsatisfactory. The Circulation Coordinator will make every attempt to respond to all fine appeals within two weeks; however, it is the patron's responsibility to see that the matter is ultimately resolved.
If the matter still has not been resolved to the patron's satisfaction, an additional appeal may be made to the Library Director. The Library Director will appoint an Appeal Board to hear both sides of the dispute in order to reach a decision. This second appeal must be made within 10 days of the Circulation Coordinator's decision, and should include a detailed explanation of why the previous attempts to resolve the issue have been unsatisfactory. The Appeals board will render its decision within within 10 days and will serve as a final decision.
Please note: All fine/fees appeals must be made within 120 days of the original due date.